Based on Generative AI and Natural Language Processing (NLP) technologies, we provide the
AI Solution for Port Civil Complaints.

Solution Overview

Port Civil Complaint Chatbot Solution

Port Civil Complaint Chatbot Solution

Applicable Fields

Port Logistics
Trade & Customs
Shipping & Transport
Public Institutions
Statistical Analysis
Smart Administration

Key Features

AI-based SQL Auto-Generation
Report Format Auto-Conversion
Cargo Volume Data Analysis & Visualization

Product Description

• Automatically generates SQL based on user queries using Generative AI and supports real-time data retrieval

• Analyzes port cargo volume and operational data, presenting visual results via charts and graphs

• Automatically organizes reports in proper format for rapid civil complaint responses

Port Report Generation Solution

Port Report Generation Solution

Applicable Fields

Port Logistics
Shipping & Maritime
Trade & Customs
Public Institutions
Smart Port
Statistical Administration

Key Features

Automated Bulk Carrier Data Collection
Scheduled Report Auto-Generation
AI-Based Report Editing

Product Description

• Automatically generates daily, weekly, and monthly reports using data on bulk carrier arrivals, loading, and departures

• Utilizes Generative AI to edit and summarize reports automatically

• Supports quick data retrieval through Q&A functionality based on report content

• Improves reporting efficiency for port operators and public institutions

Partners & Demand Clients

Busan Port Authority
Ulsan Port Authority
Ministry of Trade, Industry and Energy
Korea Institute for Advancement of Technology
Avikus
Korea Marine Equipment Research Institute
Korea Institute for Advancement of Technology

Busan Port Authority
Ulsan Port Authority
Ministry of Trade, Industry and Energy
Korea Institute for Advancement of Technology
Avikus
Korea Marine Equipment Research Institute
Korea Institute for Advancement of Technology

Customer Inquiries

Team Leader Shinwook Heo: shinwookheo@smartm2m.co.kr